Privacy Policy
Last updated: February 24, 2026
aiVAGO Srl ("we", "us", "our") operates the website https://aivago.ai and the platform https://app.aivago.ai (together, the "Services").
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you visit our Services or voluntarily provide us with information. Emails to our subscribers are sent from info@aivago.ai.
This Policy applies to information we collect through the Services and complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Who we are (Data Controller)
aiVAGO Srl — Società a Responsabilità Limitata — P.IVA / VAT: 06250690879 — Email: info@aivago.ai.
2. What personal data we collect
- Email address and, when you create an account on the platform, basic profile information you provide.
- Itinerary and preference data you enter while using the AI planner, so we can generate personalized recommendations.
We do not collect sensitive data, and we do not build advertising profiles based on your activity.
3. Why we process your personal data
- To provide and operate the aiVAGO platform and services.
- To send you informational emails about aiVAGO (product updates, releases).
- To respond to your questions and support requests.
Legal basis (GDPR Art. 6): your consent, the performance of a contract with you, and our legitimate interest in providing and improving the Services.
4. Who we share your data with
We may share your data with trusted service providers who process it on our behalf (hosting, email delivery, analytics), always bound by contract and GDPR. We do not sell your data.
5. How long we keep your data
We keep your data for as long as your account is active or as needed to provide the Services. You can request deletion at any time by writing to info@aivago.ai.
6. Your rights under the GDPR
You have the right to access, rectify, erase, restrict, port and object to the processing of your personal data, and to withdraw consent at any time. Contact info@aivago.ai to exercise these rights. You may also lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).
7. Security
We implement reasonable technical and organizational measures to protect your data, including encrypted connections and access controls.
8. Children
Our Services are not directed to children under 16. We do not knowingly collect data from children.
9. Changes to this Privacy Policy
We may update this Policy from time to time. The updated version will be posted here with a new "Last updated" date.
10. Contact us
Email: info@aivago.ai